Frequently asked questions

  • What types of accounts are there?

    Our system offers two different account types that optimally support the purchasing process in your company:

    Manager-Account

    • You can place orders directly in the system.
    • You will receive wish lists from your assigned assistants and can edit them.
    • You have full access to your order history and account management..

    Assistant-Account

    • You can create wish lists and send them to your manager.
    • You cannot place orders yourself.
    • You support your manager in product selection and needs reporting.

  • How does the collaboration between manager and assistant work?

    • As an Assistant, you create a wish list with the required products.
    • You can send this wish list to your manager.
    • The manager checks the list, adds to it if necessary, and places the order.

    This way you can shop efficiently and in a structured manner as a team.

  • Wie kann ich einen neuen Account anlegen?

    We will personally set up new accounts for you (whether manager or assistant).

    ➡️ Please contact us viaour contact form or per E-Mail at [email protected].

    We will review your request and set up your account.
    Important: Self-registration in the system is not currently possible.

    Currently, only one manager account per customer is possible.

  • Can Assistants place orders directly?

    No. As an Assistant, you can only create wish lists. Only the Manager can place orders.

  • Can multiple assistants be assigned to one manager?

    Yes. A manager can work with multiple assistants. This allows you to make your purchasing process more flexible, for example, when several departments or team members are involved.

  • I have further questions or need support. Who can I contact?

    We're happy to help!
    You can reach us via:
    [email protected]
    +43 316 258 258
    or via our contact form.